IT SYSTEMS & NETWORK ADMINISTRATOR

Location: In-House Only – Missoula, Montana

Company: Montana Knife Company

Position Overview

We’re looking for a reliable, highly organized IT Systems & Network
Administrator to support our growing business. This role is hands-on,
responsible for maintaining approximately 50 workstations, managing company
servers as well as liaison to outsourced managed services, and ensuring that all
employees stay connected and productive.

This is a key position for our company — you’ll be the go-to person for all things
tech: troubleshooting issues, maintaining systems, improving reliability, creating
policies/procedures and helping us scale as we grow.

Key Responsibilities

Workstation Setup & Maintenance:

• Install, configure, and maintain computers, laptops, and peripherals for employees.
• Perform regular software updates, virus scans, and backups.
• Support end-users with day-to-day IT issues quickly and
  professionally.

 Server Management:

• Some components of server management are performed by a third-party
  company at a high level. Your role will be the primary liaison
  between this third-party company and fill in the gaps in areas that
  they do not cover or cannot cover fast enough for the situation. The long-term goal is to transition these services in-house.
•  Primary liaison to the third-party that provides services to maintain and
  monitor on-premises and/or cloud-based servers (Windows Servers).
• Primary liaison to the third-party that provides services to Manage user
  accounts, permissions, and data backups.
  o Primary liaison to the third-party that provides services to keep systems
  secure, up-to-date, and performing efficiently.

Network & Connectivity:

• Maintain wired and wireless network connectivity across the facility
  in multi-disciplined areas, such as Office, Guest, and POS.
• Troubleshoot internet, switch, and firewall issues as they arise.
• Coordinate with internet service providers and vendors to resolve
  outages or upgrades.

System Security:

• Ensure antivirus, firewalls, and backup systems are functioning
  correctly.
• Implement cybersecurity best practices for users and devices.
• Monitor systems for vulnerabilities and recommend improvements.
  

Additional Technology Management:

• Crestron devices for virtual meetings.
• Sonos sound systems.
  
• Physical security management. ID cards, Access Levels, Monitoring.
• Production machine network connectivity.
• Creation of policies and procedures as it relates to Technology/Security Best Practices.
• Other duties as assigned.

Support & Growth:

• Provide responsive, friendly support to all employees.
• Maintain accurate IT documentation and inventory of devices.
• Evaluate and recommend technology upgrades as the company
  expands.
  

Qualifications

• 2–5 years of hands-on IT support and system administration experience.
• Solid understanding of Windows operating systems and network
  fundamentals.
• Experience with servers, switches, routers, and basic network
  troubleshooting.
• Comfortable supporting both hardware and software (printers, email,
  Office 365, etc.).
• Strong problem-solving skills and ability to work independently.
• Excellent communication and organizational skills.

Nice to Have Skills

• Experience with virtualization (VMware, Hyper-V) or cloud platforms
• (Azure, AWS)Familiarity with VoIP, security cameras, or building access systems.
• Basic scripting or automation knowledge (PowerShell, Bash).

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

• Full-Time Hourly Position
• Benefits: Paid Vacation
• 401(K) Matching Program
• Medical, Vision, Dental
• Health Savings Account (HSA) and Dependent Care Flexible Spending Account (DCFSA)
• Life Insurance and AD&D

PLEASE SEND A RESUME, 3 REFERENCES AND A PARAGRAPH EXPLAINING WHY YOU'D MAKE A GREAT IT SYSTEMS & NETWORK ADMINISTRATOR TO: CAREERS@MONTANAKNIFECOMPANY.COM

INCLUDE "IT SYSTEMS ADMIN" IN SUBJECT LINE